WetBrush

It&#x2019;s simple: When you shop on Wetrbush.com, you get 1 point for every $1 you spend on Wetbrush products.VIP rewards members earn even more:<ul class="decimal_type"><li>Members in the Silver tier earn 1.25 points for every $1 spent. (So, spend $100 and earn 125 points.)</li><li>Members in the Gold tier earn 1.5 points for every $1 spent. (Spend $100 and earn 150 points.)&#xA0;</li></ul>Visit the<a href="https://wetbrush.com/pages/rewards">&#xA0;rewards page</a> for more info on our VIP tiers and redeeming points for rewards.

It’s simple: When you shop on Wetrbush.com, you get 1 point for every $1 you spend on Wetbrush products. VIP rewards members earn even more:. Visit the rewards page for more info on our VIP tiers and redeeming points for rewards.

How do points convert to dollars?

Rewards & Referrals

Earning & Redeeming Points

What is your shipping policy?

What are my shipping options?

How much is shipping?

What is the processing time?

Shipping

How do I sign up for the rewards program?

Where can I find my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

Enrollment & Account Questions

How do I redeem my points?

Is there a limit to how many points I can earn?

Can I return my order if I redeemed rewards points for a discount?

Returns

Do points every expire?

Can I lose my rewards membership?

Reward Expiration

How do I know which Rewards tier I am currently a member of?

How will I know when I have reached a new tier?

Does my Tier ever expire?

VIP Tiers

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/loyalty action, but I didn’t see my account balance change. Did I get credit?

Troubleshooting

Why did I receive an error message when referring friends through the email referral box?

I’ve referred several friends but haven’t received any points yet. Why not?

Referral

How do I get my birthday reward?

Help! I signed up for the Birthday Bonus but didn’t receive it.

Birthday Reward

Can I recycle my Wetbrush?

When should I replace my brush?

How do I clean my brush?

Plant-Based Plastic, what does that mean?

Why is plant-based plastic better?

Will the infusions in the Treatment Comb or Treatment and Shine brushes make my hair feel greasy/oily?

How often should I clean my Go-Green brush?

Go Green FAQs

Brushes

Does it cost anything to begin earning points?

I earned points/a new VIP tier with my last purchase, but now I want to return it. What will happen to my reward?

How is my VIP tier determined?

How do points convert to dollars?Updated 2 years ago