WetBrush

<p><span id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(0, 0, 0); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: underline;"><strong style="box-sizing: border-box; font-weight: var(--FONT-WEIGHT-BODY-BOLD); -webkit-font-smoothing: antialiased; margin-bottom: 0px;">SHIPPING SURCHARGE</strong></span><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(0, 0, 0); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">As you&#x2019;re likely aware, since last year the global supply chain has been facing major disruptions causing a widespread rise in raw material, production, and transportation costs. Beginning July 1, we will apply a $1 shipping and handling surcharge to all online orders. We hope this surcharge will be temporary and will continue to monitor the situation for improvements.</span> </p><p><br></p><table id="isPasted" style="width: 100%;"><tbody><tr><td style="width: 25.0000%;"><br></td><td style="width: 25.0000%;">Standard Delivery</td><td style="width: 25.0000%;">FedEx 2-Day Service</td><td style="width: 25.0000%;">FedEx Standard Overnight</td></tr><tr><td style="width: 25.0000%;">Orders $35 and above</td><td style="width: 25.0000%;">FREE</td><td style="width: 25.0000%;">$16.00</td><td style="width: 25.0000%;">$26.00</td></tr><tr><td style="width: 25.0000%;">Orders below $35</td><td style="width: 25.0000%;">$6.95</td><td style="width: 25.0000%;">$16.00</td><td style="width: 25.0000%;">$26.00</td></tr></tbody></table>

SHIPPING SURCHARGEAs you’re likely aware, since last year the global supply chain has been facing major disruptions causing a widespread rise in raw material, production, and transportation costs. Beginning July 1, we will apply a $1 shipping and han

How much is shipping?

Shipping

What is your shipping policy?

What are my shipping options?

What is the processing time?

How do I sign up for the rewards program?

Where can I find my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

Enrollment & Account Questions

How do I redeem my points?

How do points convert to dollars?

Is there a limit to how many points I can earn?

Earning & Redeeming Points

Can I return my order if I redeemed rewards points for a discount?

Returns

Do points every expire?

Can I lose my rewards membership?

Reward Expiration

How do I know which Rewards tier I am currently a member of?

How will I know when I have reached a new tier?

Does my Tier ever expire?

VIP Tiers

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/loyalty action, but I didn’t see my account balance change. Did I get credit?

Troubleshooting

Why did I receive an error message when referring friends through the email referral box?

I’ve referred several friends but haven’t received any points yet. Why not?

Referral

How do I get my birthday reward?

Help! I signed up for the Birthday Bonus but didn’t receive it.

Birthday Reward

Rewards & Referrals

Can I recycle my Wetbrush?

When should I replace my brush?

How do I clean my brush?

Plant-Based Plastic, what does that mean?

Why is plant-based plastic better?

Will the infusions in the Treatment Comb or Treatment and Shine brushes make my hair feel greasy/oily?

How often should I clean my Go-Green brush?

Go Green FAQs

Brushes

Does it cost anything to begin earning points?

I earned points/a new VIP tier with my last purchase, but now I want to return it. What will happen to my reward?

How is my VIP tier determined?

	Standard Delivery	FedEx 2-Day Service	FedEx Standard Overnight
Orders $35 and above	FREE	$16.00	$26.00
Orders below $35	$6.95	$16.00	$26.00

How much is shipping?Updated a year ago