WetBrush

<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(0, 0, 0); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-decoration: underline;"><strong style="box-sizing: border-box; font-weight: var(--FONT-WEIGHT-BODY-BOLD); -webkit-font-smoothing: antialiased; margin-bottom: 0px;">ESTIMATED DELIVERY TIMES</strong></span><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 0px;">Orders are processed Monday to Friday, 8 am &#x2013; 5 pm Eastern Standard Time. Orders received by 9 am EST are shipped by the end of the next business day. Note that the estimated delivery times below include order processing time.</p><div data-scroll-lock-scrollable style="box-sizing: border-box; -webkit-font-smoothing: antialiased; overflow: auto; color: rgb(0, 0, 0); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><table style="box-sizing: border-box; width: 1303px; border-collapse: collapse; border-spacing: 0px; border: 1px solid var(--border); -webkit-font-smoothing: antialiased; margin-bottom: 0px;" width="80%"><tbody style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 0px;"><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><td style="box-sizing: border-box; text-align: left; padding: 20px; font-weight: inherit; border: 1px solid var(--border); -webkit-font-smoothing: antialiased; width: 571.688px;">Shipping Method</td><td style="box-sizing: border-box; text-align: left; padding: 20px; font-weight: inherit; border: 1px solid var(--border); -webkit-font-smoothing: antialiased; margin-bottom: 0px; width: 730.513px;">Estimate Delivery</td></tr><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><td style="box-sizing: border-box; text-align: left; padding: 20px; font-weight: inherit; border: 1px solid var(--border); -webkit-font-smoothing: antialiased; width: 571.688px;">FedEx Ground Service</td><td style="box-sizing: border-box; text-align: left; padding: 20px; font-weight: inherit; border: 1px solid var(--border); -webkit-font-smoothing: antialiased; margin-bottom: 0px; width: 730.513px;">2-8 Business Days</td></tr><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><td style="box-sizing: border-box; text-align: left; padding: 20px; font-weight: inherit; border: 1px solid var(--border); -webkit-font-smoothing: antialiased; width: 571.688px;">FedEx 2nd Day Service</td><td style="box-sizing: border-box; text-align: left; padding: 20px; font-weight: inherit; border: 1px solid var(--border); -webkit-font-smoothing: antialiased; margin-bottom: 0px; width: 730.513px;">3-4 Business Days</td></tr><tr style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 0px;"><td style="box-sizing: border-box; text-align: left; padding: 20px; font-weight: inherit; border: 1px solid var(--border); -webkit-font-smoothing: antialiased; width: 571.688px;">FedEx Standard Overnight Service</td><td style="box-sizing: border-box; text-align: left; padding: 20px; font-weight: inherit; border: 1px solid var(--border); -webkit-font-smoothing: antialiased; margin-bottom: 0px; width: 730.513px;">2-3 Business Days</td></tr></tbody></table></div><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(0, 0, 0); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;</p>

ESTIMATED DELIVERY TIMESOrders are processed Monday to Friday, 8 am – 5 pm Eastern Standard Time. Orders received by 9 am EST are shipped by the end of the next business day. Note that the estimated delivery times below include order processing time.

What is the processing time?

Shipping

What is your shipping policy?

What are my shipping options?

How much is shipping?

How do I sign up for the rewards program?

Where can I find my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

Enrollment & Account Questions

How do I redeem my points?

How do points convert to dollars?

Is there a limit to how many points I can earn?

Earning & Redeeming Points

Can I return my order if I redeemed rewards points for a discount?

Returns

Do points every expire?

Can I lose my rewards membership?

Reward Expiration

How do I know which Rewards tier I am currently a member of?

How will I know when I have reached a new tier?

Does my Tier ever expire?

VIP Tiers

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/loyalty action, but I didn’t see my account balance change. Did I get credit?

Troubleshooting

Why did I receive an error message when referring friends through the email referral box?

I’ve referred several friends but haven’t received any points yet. Why not?

Referral

How do I get my birthday reward?

Help! I signed up for the Birthday Bonus but didn’t receive it.

Birthday Reward

Rewards & Referrals

Can I recycle my Wetbrush?

When should I replace my brush?

How do I clean my brush?

Plant-Based Plastic, what does that mean?

Why is plant-based plastic better?

Will the infusions in the Treatment Comb or Treatment and Shine brushes make my hair feel greasy/oily?

How often should I clean my Go-Green brush?

Go Green FAQs

Brushes

Does it cost anything to begin earning points?

I earned points/a new VIP tier with my last purchase, but now I want to return it. What will happen to my reward?

How is my VIP tier determined?

Shipping Method	Estimate Delivery
FedEx Ground Service	2-8 Business Days
FedEx 2nd Day Service	3-4 Business Days
FedEx Standard Overnight Service	2-3 Business Days

What is the processing time?Updated a year ago