WetBrush

The <a href="https://wetbrush.com/pages/rewards">rewards page</a> is your HQ for all points and perks. Find all your rewards info by visiting that page while logged in to your Wetbrush.com account.&#xA0;

The rewards page is your HQ for all points and perks. Find all your rewards info by visiting that page while logged in to your Wetbrush.com account.

Where can I find my rewards account info?

Rewards & Referrals

Enrollment & Account Questions

What is your shipping policy?

What are my shipping options?

How much is shipping?

What is the processing time?

Shipping

How do I sign up for the rewards program?

Will I receive points for purchases I made prior to creating my rewards account?

How do I redeem my points?

How do points convert to dollars?

Is there a limit to how many points I can earn?

Earning & Redeeming Points

Can I return my order if I redeemed rewards points for a discount?

Returns

Do points every expire?

Can I lose my rewards membership?

Reward Expiration

How do I know which Rewards tier I am currently a member of?

How will I know when I have reached a new tier?

Does my Tier ever expire?

VIP Tiers

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/loyalty action, but I didn’t see my account balance change. Did I get credit?

Troubleshooting

Why did I receive an error message when referring friends through the email referral box?

I’ve referred several friends but haven’t received any points yet. Why not?

Referral

How do I get my birthday reward?

Help! I signed up for the Birthday Bonus but didn’t receive it.

Birthday Reward

Can I recycle my Wetbrush?

When should I replace my brush?

How do I clean my brush?

Plant-Based Plastic, what does that mean?

Why is plant-based plastic better?

Will the infusions in the Treatment Comb or Treatment and Shine brushes make my hair feel greasy/oily?

How often should I clean my Go-Green brush?

Go Green FAQs

Brushes

Does it cost anything to begin earning points?

I earned points/a new VIP tier with my last purchase, but now I want to return it. What will happen to my reward?

How is my VIP tier determined?

Where can I find my rewards account info?Updated 2 years ago