Redeeming your hard-earned points is easy! Simply apply your points at checkout for a discount. 100 points = $5.00

Redeeming your hard-earned points is easy! Simply apply your points at checkout for a discount. 100 points = $5.00

How do I redeem my points?

It’s simple: When you shop on Wetrbush.com, you get 1 point for every $1 you spend on Wetbrush products. VIP rewards members earn even more:. Visit the rewards page for more info on our VIP tiers and redeeming points for rewards.

It&#x2019;s simple: When you shop on Wetrbush.com, you get 1 point for every $1 you spend on Wetbrush products.VIP rewards members earn even more:<ul class="decimal_type"><li>Members in the Silver tier earn 1.25 points for every $1 spent. (So, spend $100 and earn 125 points.)</li><li>Members in the Gold tier earn 1.5 points for every $1 spent. (Spend $100 and earn 150 points.)&#xA0;</li></ul>Visit the<a href="https://wetbrush.com/pages/rewards">&#xA0;rewards page</a> for more info on our VIP tiers and redeeming points for rewards.

How do points convert to dollars?

None at all! That’s the best part about being a rewards member: you will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through invitation-only sales just for rewards members. The

None at all! That&#x2019;s the best part about being a rewards member: you will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through invitation-only sales just for rewards members.&#xA0;There are some points-earning actions that will be awarded points only once. For example, you will earn points for creating an account just one time. If you delete your account and then later register again, you will not earn additional points.&#xA0;

Is there a limit to how many points I can earn?

WetBrush

Earning and redeeming wetbrush reward points

Earning & Redeeming Points

Rewards & Referrals

What is your shipping policy?

What are my shipping options?

How much is shipping?

What is the processing time?

Shipping

How do I sign up for the rewards program?

Where can I find my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

Enrollment & Account Questions

Can I return my order if I redeemed rewards points for a discount?

Returns

Do points every expire?

Can I lose my rewards membership?

Reward Expiration

How do I know which Rewards tier I am currently a member of?

How will I know when I have reached a new tier?

Does my Tier ever expire?

VIP Tiers

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/loyalty action, but I didn’t see my account balance change. Did I get credit?

Troubleshooting

Why did I receive an error message when referring friends through the email referral box?

I’ve referred several friends but haven’t received any points yet. Why not?

Referral

How do I get my birthday reward?

Help! I signed up for the Birthday Bonus but didn’t receive it.

Birthday Reward

Can I recycle my Wetbrush?

When should I replace my brush?

How do I clean my brush?

Plant-Based Plastic, what does that mean?

Why is plant-based plastic better?

Will the infusions in the Treatment Comb or Treatment and Shine brushes make my hair feel greasy/oily?

How often should I clean my Go-Green brush?

Go Green FAQs

Brushes

Does it cost anything to begin earning points?

I earned points/a new VIP tier with my last purchase, but now I want to return it. What will happen to my reward?

How is my VIP tier determined?